We are committed to delivering your carefully curated timepieces with efficiency and care. Our team processes all orders within 1-2 business days, ensuring your selection of durable, high-performance accessories reaches you in pristine condition. Whether you've chosen a rugged outdoor companion or a sophisticated everyday essential, each item is packaged with protective materials to safeguard its functionality and aesthetic appeal during transit.

Processing typically requires 1-2 business days after order confirmation. Delivery durations vary based on your location and selected shipping method. Domestic shipments generally arrive within 5-7 business days, while international deliveries may take 10-20 business days. Please note these are estimates – seasonal demand or unforeseen logistics circumstances may occasionally extend timelines.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+ (maximum order value $9999)

Currently serving customers across North America, Europe, and select Asian countries. Some remote locations or areas with complex customs regulations may experience restricted access. During checkout, our system will automatically verify deliverability to your specified address. For specific country inquiries, please contact our support team prior to ordering.

Within 24 hours of shipment dispatch, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier information
- Direct links to monitor your package's journey

Can't locate your tracking email? Check your spam folder or access shipment details directly through your account order history.

While we partner with reliable logistics providers, unexpected delays may occur. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, please contact our support team at [email protected] with your order number. We'll immediately investigate and keep you informed throughout the resolution process, including replacement options if necessary.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by the destination country. These fees are determined by local authorities and vary based on product category and declared value. We recommend consulting your national customs office for estimation tools prior to purchase. Unfortunately, we cannot adjust declared values or mark shipments as gifts to circumvent regulations.